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Shipping Policy

Delivery Delays by Australia Post/Courier:

Currently, there are delays across Australia for deliveries by all shipping carriers due to Covid 19 Pandemic situation. Mum's Mill has no control/responsibility for any delays caused by the post/couriers services. No refunds will be provided for delivery delays beyond our control. 

Deliveries are made using Australia Post or courier, Please note that all orders are trackable.

For overseas deliveries the cost of carriage is calculated by weight and country, this variable cost will be displayed before confirming your order. Mum's Mill undertakes all best endeavours to ensure that your delivery arrives as soon as possible. Guidelines are as follows:

While checking out, you’ll have a chance to review your information before submitting your order. If the order has been returned to us due to incorrect information provided by you during checkout and the item is being shipped a second time additional shipping charges apply.

Shipping Charges:(Within Australia)

Shipping charges are calculated directly from Australia Post website based on your order weight and your location. 

Standard shipping starts from $6.95 shipping estimate can be obtained from the cart page once you have added all the items you wish to purchase. 

For orders over $100, shipping is free within Australia

Shipping Charges:(Outside Australia)

Shipping charges will be calculated based on weight and will displayed on the checkout page once shipping address has been entered. 

As an indication: 

Newzealand Shipping starts from $9.95

USA Shipping starts from $12.95

UK and Ireland Shipping starts from $12.95
Asia Shipping starts from $12.95

Order Processing:

Australia wide please allow 1 to 2 working days for processing of orders.

Delivery Times:

Please note that delivery time varies according to destinations around Australia.

Deliveries are subject to Australia Post or Courier operations and are subject to seasonal variations and adverse weather conditions. For any updates on your delivery, please log into your account or if you have still not received your order within the timescales above, please email support@mumsmill.com.au

Please do not hesitate to contact Customer Services at Mum'sMill if you require any further information or assistance via the info@mumsmill.com.au