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Returns Policy

Not satisfied with the Product

We want you to be healthy and happy! If you're not satisfied with one of our products for any reason, we will gladly accept returns within 30 days of purchase.

To make a return, please contact our Customer Care team via email, chat, or over the phone +61 (02) 4724 9014 and we'll give you a Return Merchandise Authorization number.

We'll use this RMA# to process your return, so once you receive it, please write it big and clear on both the box label and a piece of paper placed inside your package.

Once we receive your return, we'll refund the product's cost to the same card you used to purchase it. We do not reimburse shipping costs and apologize for the inconvenience.

Please send the return items to:

Mum's Mill Australia

Attn: returns

Level 14, 275 Alfred Street

North Sydney NSW 2060.

Delivery Delays by Shipping Carrier

Currently, there are delays across the glober for deliveries by all shipping carriers due to Pandemic situation. Mum's Mill has no control/responsibility for any delays caused by the post/couriers services. No refunds will be provided for delivery delays beyond our control.